The fast track: CSX transforms operations for 23,000-plus employees with Azure and AI | Microsoft Customer Stories
Enterprises across industries are under pressure to modernize while maintaining stability. This customer story highlights how CSX, a major North American transportation company, leveraged Azure VMware Solution to optimize infrastructure, reduce complexity, and accelerate transformation. Read the story to explore these benefits and contact Ontrack Dynamics LLC for insights on modernizing your VMware environment with Azure VMware Solution.
What challenges did CSX face before migrating to Azure?
CSX faced several challenges, including outdated systems, environmental disruptions, and rising customer expectations. Many of its previous systems were interconnected and built decades ago, making it difficult to scale operations and adapt to the demands of real-time data processing. Additionally, operational issues like weather disruptions and labor volatility further complicated their ability to maintain a reliable transportation network.
How did CSX benefit from migrating to Azure?
By migrating to Azure, CSX achieved a significant reduction in latency, decreasing it by 89%. This allowed for real-time data streaming and analytics, which improved operational efficiency and decision-making. The migration also enabled CSX to implement AI-driven solutions for predictive maintenance and enhanced safety measures, ultimately reshaping how they manage their rail operations.
What innovations has CSX implemented using Azure and AI?
CSX has implemented several innovations, including real-time railcar inspections using AI at speeds of up to 40 miles per hour, and FAA-approved autonomous drone inspections that have reduced inspection time by 90%. Additionally, AI-powered camera technology at terminal gates allows for automatic detection of departing trucks, streamlining operations and improving efficiency for drivers.

The fast track: CSX transforms operations for 23,000-plus employees with Azure and AI | Microsoft Customer Stories
published by Ontrack Dynamics LLC
CMMC Implementation | Azure GCC High | DoD/FedSec | Subcontractor to AOS-G Partners |
More about us
OnTrack Dynamics is a federal-focused cybersecurity and cloud compliance
firm specializing in CMMC implementation and Azure GCC High migrations
for defense contractors and government agencies. With over thirty years
of professional experience in enterprise IT, compliance frameworks, and
federal cybersecurity, OnTrack delivers expert-level security architecture
and implementation services that help defense industrial base (DIB)
organizations achieve audit-ready compliance, maintain DoD contracts,
and operate secure, scalable cloud environments. Federal-ready with
active UEI, CAGE, and SAM.gov registration.
Business Type
- Consultant
- Cloud Service Provider (CSP)
- Managed Security Service Provider (MSSP)
- Systems Integrator
- Compliance Specialist
Solution Types
- CMMC Compliance (Level 1 & 2)
- Azure GCC High Architecture & Migration
- NIST 800-171 Implementation
- Zero Trust Security
- Cybersecurity & Threat Management
- Managed SOC/NOC Services
- Identity & Access Management
- Data Protection & Encryption
Cloud Solutions
- Azure GCC High
- Microsoft 365 GCC High
- Azure Government (DoD Regions)
Industries Supported
- Defense Contractors (DIB)
- Aerospace & Defense Manufacturing
- Federal Government Agencies
- State & Local Government
- Critical Infrastructure
- Engineering & R&D Firms
- Professional Services (supporting DoD)
Compliance Frameworks
- CMMC Level 1 & 2
- NIST SP 800-171
- NIST SP 800-53
- DFARS 7012
- FedRAMP Awareness
- ITAR/EAR (CUI Handling)
- SOC 2 Type II
- ISO 27001
Federal Credentials
- UEI: N7Y3MK6F9B63
- CAGE Code: 883G6
- NAICS: 541511, 541512, 541519
- SAM.gov: Active & Verified
- Authorized to handle CUI (Controlled Unclassified Information)